Verifying Your agung11 Account
Verification is how we make sure only you can move money on your account — it is a protection layer, not a roadblock. We ask for a national identity document and a selfie that matches it. The document is reviewed by our team and, once confirmed, your account is marked verified. A verified account faces fewer interruptions when you withdraw, because the
wallet-match step already has a confirmed identity behind it. If you update your registered wallet number later, a short re-check applies. Our account support team is available to help if a document upload fails or if you need to resubmit after a correction.
- Upload Your ID Document — Submit a clear photo of your national identity card through the verification section in account settings.
- Submit a Matching Selfie — Take a selfie holding your ID so our team can confirm the document belongs to you.
- Team Review — Our team reviews the submission. You will receive a notification once your account is marked as verified.
- Wallet Registration Confirmed — After verification, the wallet number linked to your account is locked to your identity, keeping withdrawals secure.